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The University has been open throughout the pandemic, even while much of the work has been done remotely. Since the onset of the pandemic, we have closely monitored and assessed virus rates, public health recommendations, regulatory requirements, and agency guidance to inform and implement our safety protocols. On some rides, other group members may be allowed to ride again for the second half of the swap. After the Parent Swap, guests will exit with other riders. Please visit theDoggywood pageto make a reservation for a kennel or cottage or for more information. Excessive consumption of alcohol is prohibited at the Properties and individuals showing signs of intoxication or any kind of substance impairment are prohibited at the Properties, each to be determined at the sole discretion of Herschend. Dollywood Gold Season Pass: starts at $204, which is $30 . If youre visiting Dollywood with children under 48 inches in height (or youre just not sure), make sure to visit the parks Centralized Measuring station located located next to the Dollywood Emporium across from the Southern Gospel Hall of Fame as you enter the park. This is by far the most important change of 2020, one that necessitates more planning on guests' end. Unescorted children will not be admitted to Dollywood. Space is limited, and reservations are highly recommended. Go to the Season Passes page on dollywood.com. Guests must use designated walkways throughout the Properties. Published on March 15, 2021. THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, TO THE EXTENT PERMITTED BY LAW. Greene criticizes Zelensky at CPAC: Leave your hands off of our sons and House Democrats blindsided as Biden changes tune on DC crime bill. Please contact us at (888) 428-6789 to make changes to your group reservation. Dollywood staff cleaned everything on a regular bases which did create longer wait times but that was to be expected. Alcoholic beverages of any type unless such beverage was sold to the guest within the Property by a vendor designated and approved by Herschend. A Dollywood Host will provide you with detailed information about our rider requirements to help you make well-informed decisions to safely, comfortably and conveniently experience our rides. Once the group returns, the adults will swap places with each other. Once the group returns, the adults will swap places with each other. When you are ready to renew your pass, the power of your My Dollywood Account comes full circle! Due to health & safety regulations, outside food, beverages, glassware & coolers are not permitted inside Dollywood or Dollywood's Splash Country. Dec. 29, 2021. When members of a group do not meet minimum height requirements, Dollywoods Parent Swap program provides hassle-free boarding of rides and attractions. Check refunds may take up to 15 business days. We will contact you through email with return options if your item is recovered. Reservations consisting of admission tickets and/or cash value meal vouchers only may be paid in advance or upon arrival. RV parking lot is not available for overnight parking or camping. Rain Checks are distributed at any ticket window and are valid until the end of the season. The big home rental sites have different policies. When members of a group do not meet minimum height requirements, Dollywoods Parent Swap program provides hassle-free boarding of rides and attractions. DO NOT enter into any restricted areas including ride perimeters and designated employee areas. So, it might be a good idea for Dollywood to consider updating their policy to do the same. We stood in line for at least half an hour behind a large family who did not wear masks. VisitDollywood's page,Dollywood's Splash Country pageorDollywood's Destination Map. Is there enough for my children to do during our visit at Dollywood, or should we wait until theyre older? Conduct that is threatening, disorderly, horseplay, unruly, disruptive, profane, graphic, obscene, or in poor taste is prohibited. To prevent your device from making unintended 911 calls, please turn it off or enable airplane mode. Guests must only use designated entrances and exits and only during operating hours of the Property. . If the park experiences rain for more than one hour on the day of your visit, we will gladly give you a raincheck to return another day. At this time, masking is optional for employees and guests, regardless of vaccination status.The safety and wellbeing of our hosts and guests remains our top priority and we will continue to monitor the situation closely. Park Hours Sign In | Register Search. Although there is no microwave available, Dollywood's Baby Care Center located in Showstreet offers a private feeding and diapering facility. Other times". Dollywood Silver Season Pass: starts at $149, includes 2 Bring-a-Friend Free tickets and a discount on lodging. You can apply your paid one-day admission toward the price of a season pass. Like many parks that are reopening across the nation, Dollywood is requiring (nearly) all guests to place reservations before their arrival. They will not be distributed just because it rains. Park Hours Sign In | Register Search. Pets are not permitted. Passholders are required to have a My Dollywood Account when renewing online. To link a pass: Select the "+Add Pass" option. More about Returns. Please see our. Staying well hydrated is an important part of a fun day, so we offer complimentary cups of water at all park food outlets, all you have to do is ask. The moment we've all been waiting for has finally arrived: Dollywood is officially open for 2021. Delta Air Lines has updated its policies for workers who get sick with the coronavirus, soon after the Centers for Disease Control and Prevention shortened its recommended isolation . Just a short 45-minute drive from campus, Dollywood tickets can be purchased individually or . Country music legend and philanthropist Dolly Partons amusement park, Dollywood, updated its COVID-19 restrictions this week. Answer 1 of 8: We are planning a family vacation to PF for the first week in August and we always try to go to Dollywood, and like to go first thing when they open for the day. There are three different levels of TimeSaver H2O. Without a reservation, all kennels at Doggywood will be offered on a first-come, first-served basis. Click herefor a complete listing of shows and rides available to TimeSaver users. Dollywood reserves the right to ban such individuals from future admission to all or any of its Properties or from participation in any Herschend Family Entertainment Activities. These lockers are a one-time fee of $10 for the day. With the exception of the Dollywood Express, no on-ride video or pictures are permitted. Return Costs. The Robert F. Thomas Chapel was shored up in spots, received a new cedar-shingle roof and had its entrance/exit ramp widened. I would time your call to their opening time which this week is 10:00 am EDT (GMT - 4) on Wednesday, Friday, Saturday and Sunday. the determination has been made to adjust our COVID-19 requirements. There are certain items that must be returned . Famous Tennessee resort and theme park will welcome guests in June with COVID-19 safety measures. Dollywood: Best part was leaving with a full refund - See 18,438 traveler reviews, 6,604 candid photos, and great deals for Pigeon Forge, TN, at Tripadvisor. If you have received a refund on your pass or have a PreK pass, you will need to purchase a new season pass. Person upgrading used admission ticket must be present to complete transaction. If you need to return an online purchase, please use our mail-in process. Our return policy template can help make it easy to generate a professional, ready-to-use refund or return policy. Follow instructions from employees regarding operations and procedures. For Dollywood rides, you can also find height requirements on the mobile app. The revised policy a year later [] PIGEON FORGE, Tenn. (WATE) Dollywood has revised its COVID-19 safety protocols that now allows guest who are fully vaccinated and children 12 and under to . Standard parking fees apply. Through the end of the year, Dollywood will refund tickets for guests who need to cancel or delay their trips because of contracting COVID-19. Tickets are non-refundable, non-transferable, and will not be exchanged. Purchases of Items from Herschend, whether an On Site Purchase or a purchase using the Online Service are referred to herein as a Purchase or Purchases. Tickets must be unused and not expired within 90 days of purchase. Passes may not be eligible for renewal if the pass has been voided due to refund or Installment Billing. Complimentary transportation is provided to the front gate via parking lot trams from designated tram stops (Dollywood theme park only). This is the first time that . We know that one of the most important aspects of planning a trip to Dollywood is knowing park operating hours and show schedules during your visit. This will take you to the Passes page within your account where you can link passes, buy new passes, or renew your existing passes. Learn more about the opportunities listed below. Dollywood said it is providing refunds on a case-by-case basis within 30 days of the request. After careful consideration of park policies across the nation, consultation with health and safety experts and much consideration of the welfare of our guests and employees alike, we are unable to allow coolers, food or drinks into Dollywood or Dollywood's Splash Country. Dollywood is pleased to offer both Daily and All Season Refill Souvenir mugs. Proof of rabies and Bordetella are required at check in. Commercial photography/videography must be approved in advance by Dollywoods Public Relations Team and approved vendors must be escorted throughout the shoot. ticketing areas, at park entry, in lines, on rides and trams, and in congested outdoor areas. Recommended experiences in and around Pigeon Forge. Operating hours of Properties are subject to change without notice and without liability to Herschend. Check the Status of Your Refund. Input your details into the refund policy generator below and . 1998 - 2023 Nexstar Media Inc. | All Rights Reserved. . Our group reservation number is865-428-9890. Masks will still be required in indoor areas. Upon such revocation or confiscation, the applicable Ticket holder present on any of the Properties or participating in any Herschend Activities (each a Guest) and all members of their party shall have no right to remain in, on, or about the Property. Given the latest information we have and the recent decline in infection rates and hospitalizations, the determination has been made to adjust our COVID-19 requirements. Trams provide transportation to the Front Gate. Easy 1-Click Apply (HERSCHEND FAMILY ENTERTAINMENT) Rentals Team Member - Dollywood Theme Park - Part Time Seasonal job in Pigeon Forge, TN. The safety and wellbeing of our hosts and guests remains our top priority and we will continue to monitor the situation closely. I never saw or heard anyone remind visitors to keep their mask on. Subscribe to our newsletter, special offers and promotional emails. During the Christmas season, weekdays are your best bet. Financial Assistance for Food, Housing, and Bills. It's also a good idea to provide easily recognizable identification for your stroller. TimeSaver Passes allow you expedited access to lines at select* rides. While all rides and shows are still FREE with your paid admission, TimeSaver helps you maximize your visit so you can spend less time waiting in line. The coded wristbands correspond to the color-coded information displayed on signs at each ride in the Park. *Initial parking fee is non-refundable for Gold and Diamond Season Passholders. All linked passes in your account will be evaluated for renewal. Any other items that Property personnel determines, in its discretion, to be suspicious or potentially harmful, unsafe or disruptive. There are a variety of shows and entertainment throughout the Park which are free with your admission ticket except for our special ticketed events. COVID-19 Policies. For your convenience you may have your hand stamped at the exit. Groups refunds will be given in the same manner that payment was made. Dollywood and Dollywood's Splash Country offer a variety of options for Guests who must make nutritional needs considerations. Changes to reservations that involve a reserved group meal, Dolly Parton's Stampede and/or Pirates Voyage must be made at least 2 weeks prior to your scheduled visit date. Below are some resources that may be beneficial to you when searching for the right place to stay for you and your family: Parking is $25 for all standard length vehicles and $30 for oversize length vehicles such as RVs and trailers. According to the companys website,on April 12, masks were made optional in outdoor areas of the park where social distancingis in place. Enhance your visit! According to the company's website, on April 12, masks were made . Please call us at (888) 428-6789 for more information. Theater seating is on a first-come, first-served basis, so planning ahead can be helpful. To help struggling taxpayers affected by the COVID-19 pandemic, the IRS issued Notice 2022-36 PDF, which provides penalty relief to most people and businesses who file certain 2019 or 2020 returns late.The IRS is also taking an additional step to help those who paid these penalties already. After linking, purchasing or renewing your Pass from within your online account is simple! Dollywood's Splash CountryDollywood's Splash Country's Calming Area is a private, gated environment with natural surroundings, rocking chairs, therapy balls, a chalk board and a weighted lap pad.To gain access to this area when you visit the park, stop by Splash & Dash, the Hospitality Booth, or the Safety Office and a Host will assist you. The music is fantastic, the weather is perfect, and the halloween decorations and pumpkins are the best! At this time, masking is optional for employees and guests, regardless of vaccination status. Use designated walkways throughout the park. Water fountains are located near many restrooms, or bottled water may be purchased at most food outlets. Although pets are not permitted inside Dollywood (except for service animals), we are pleased to offer accommodations for dogs at Doggywood. Payment must be made with an organizational check or credit card. The Smoky Mountains Sightseeing Flex Pass Titanic Museum Pigeon Forge Admission Ticket. Please call 865-428-9553 or see our Auditions page for more information. Part of the park's draw is its picturesque setting. For your convenience, Package Pickup is staffed until Park closing. Cell phones and other devices should not be brought aboard any attraction. Your child will be measured by a Dollywood Host and given a color-coded wristband which helps you and your children quickly identify which rides he or she is tall enough to ride. The Flexible Refund Policy is applicable only to reservations booked before December 9, 2022. For cruises departing through April, passengers can cancel up to 61 days before sailing for a full refund, including fees. A replacement fee may apply in the event Herschend determines, in its discretion, to replace any duplicated, damaged, lost, or stolen Tickets. Weapons and alcoholic beverages are not permitted on Dollywood Property. As Covid rages on, Australia's live arts industry is once again in a precarious spot. Dollywood, originally scheduled to hold its . Reservations consisting of park admission tickets and cash value meal vouchers only may be made up until the day of your visit. A good refund or return policy can help protect your company and win your customers' trust, but making sure your language is clear and concise is extremely important. Smoky Mountain weather is very unpredictable. Limited Park Capacity, Advanced Reservations Required. (Ihor Reshetniak/iStock/Getty Images) In the year since COVID-19 forced most colleges and universities to shut their physical campuses, lawyers have filed more than 300 cases on behalf of students and parents demanding refunds of tuition for educations they deemed to be either substandard or not what they were promised. Dollywood & Dollywood's Splash Country will issue a rain check if the length of your visit is negatively impacted due to weather. Click herefor a complete listing of rides available to TimeSaver H2O users. I will not go back to Dollywood this year I wasted my money on a season pass They refuse to refund my money.You can not enjoy the park when all the shows are closed and most of the restaurants are closed. You can also view frequently asked questions pages for more answers. Simply use the zip code "37863" on the weather website or mobile app of your choice. PIGEON FORGE, Tenn. (WTVF) Dollywood announced it will no longer require reservations for guests to visit its parks. On Mobile, the Sign In or Register and Account links are in the hamburger menu in the upper LEFT. International Returns. Also, take time upon arrival to point out uniformed Dollywood Hosts or Security personnel to your child and encourage him/her to seek help from this individual if lost. Although we do not allow food or drink to be brought into the Park, Dollywood and Dollywood's Splash Country offer a wide variety of delicious foods available at our restaurants and snack vendors. Rain Checks are not available for Season Passholders. PIGEON FORGE, Tenn. (WATE) Season passholders were the first guests to experience Dollywood on its delayed opening day Monday due to the COVID-19 pandemic. Final counts on reservations that include Dolly Parton's Stampede/Pirates Voyage tickets as well as reserved/catered group meals are due 2 weeks in advance. You can access them from the order History module within your account though. These markings were almost universally ignored and again no reminders were issued. If youre visiting us with children shorter than 48 inches in height (or youre just not sure), visit Dollywoods Centralized Measuring station located on Showstreet between Rental Services and the Ride Accessibility Center. Ticket info. Children can ride if they meet both the minimum height requirement and additional rider requirements as established by the ride's manufacturer to ensure Guest safety. Tickets are not required for Dollywood shows (with the exception of special concerts). Dollywood is a magical place, but a fair amount of effort can go into planning even a brief visit to this beloved theme park.From dining to strollers, the logistics may seem hopelessly confusing to the uninitiated. Located in Showstreet, the facility offers several amenities in a pleasant, climate-controlled environment. Park Hours Sign In | Register Search. The day we were there they reached capacity early so it was fairly crowded which perhaps added to the problem. and last updated 3:27 PM, Jul 14, 2020. Dollywood has . DollywoodATMs are located in the Dollywood Emporium, near the one-day ticket windows, in Rivertown Junction at the Mountain Laurel HOME, in the Village at Temple's Warehouse & Mercantile, in Country Fair near Skeeball and in Wilderness Pass across from Wilderness Pass Plaza. But please let us know if you continue to receive this issue at 1-800-Dollywood. 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I am sorely disappointed in Dollywood and their staff. If you are having an authorization issue on your payment for your renewal, please check the zip code on the billing address within the checkout page. We regularly review our policies to ensure a safe and enjoyable experience at our parks and resorts. Specialties: Dollywood is a 150-acre theme park with more than 40 unique rides and attractions, distinguished food, Smoky Mountain craft demonstrations and award-winning entertainment with more performances than any other theme park in America. Smoking is strictly forbidden on all rides, queue lines, indoor theaters, attractions, shops and restaurants. Depending on the time of year, some days at Dollywood can be less crowded than others. Available on a first-come first-serve basis. Doggywood is located adjacent to Guest Services at Dollywoods Front Gate. Properties, entertainment, shows, craft showcases, rides, attractions, and festivals, as applicablemay be closed due to maintenance, special events, or weather without notice and without liability to Herschend. Your child will be measured by a Dollywood Host and given a color-coded wristband. Passholders are required to have aMy Dollywood Accountwhen purchasing online. In response to recent developments around COVID-19, some airlines are offering adjustments to cancellation policies and change fees. Loitering, panhandling, shoplifting, fighting, vandalism, and line cutting are prohibited at the Properties. Contact your local chapter to determine if tickets are available. Lost and Found opens one hour after park opening and closes when all guests are out of the park. By. If you bring your own stroller, they may be carried onto our trams but must be free of little passengers. Please see Dollywoods. Once within your My Dollywood Account, scroll down to the Passes module on the account overview page and click/tap on "Renew Passes". View job description, responsibilities and qualifications. Explosives of any kind, including fireworks and water grenades (whether metal or plastic). We understand that rain can sometimes lessen your park experience and we are happy to have you visit us again! Park Hours Sign In | Register Search. Yes! These Terms of Sale (these Terms) apply to the purchase and sale of tickets, passes, season passes, parking passes, products and services (each, an Item) by you (or by another on your behalf from Herschend Entertainment Company, LLC d/b/a Herschend Family Entertainment or its subsidiaries (referred to herein as Herschend, us, we, or our as the context may require) whether the Item was purchased in person or through the telephone (an On Site Purchase), or through a website or a mobile application operated by Herschend (the Online Service). Re: Dollywood refunds. . A valid photo ID is required to be presented at time of all credit card purchases. Harvard continues to place the highest priority on the health, safety and wellbeing of its faculty, staff and students, as well as the wider community. You agree to comply with all the applicable rules, policies, terms and conditions ("Event Rules") for each Event. . This transaction must be made on the day of your visit before leaving the Park. Online travel agencies can't preemptively issue a refund to someone without someone at the hotel or airline signing off on that refund. If you are already logged in, the word Account will appear in the upper right. Upon such revocation or confiscation, the applicable Guest and all members of their party shall have no right to remain in, on, or about the Property. Have a safe and enjoyable experience while visiting Dollywood and remember the following: DO NOT enter into any restricted areas including ride perimeters and designated employee areas. There are no refunds for partially used tickets. Airlines currently offering travel flexibility Please see ourDirectionspage andDestination Mapfor a map of the area. However, some AAA chapters have opted to sell Dollywood and Dollywood's Splash Country tickets. All tax rates are subject to change without notice. The coded wristbands correspond to the color-coded information displayed on signs at each ride in the Park. This transaction must be made on the day of your visit before leaving the Park. You can apply your paid one-day admission toward the price of a season pass. Youll receive a card indicating the time your item(s) will be ready. Otherwise, your groups refund will be adjusted accordingly. More Time, Less Wait! Groups must make reservations at least 2 weeks in advance in order to receive one (1) complimentary ticket per fifteen (15) paid. Clothing which, by nature and design, exposes excessive portions of the skin including but not limited to nipples or buttocks that may be viewed as inappropriate in a family environment are not permitted. If events, flights or other travel services such as cruises are cancelled, the ACCC expects refunds or other remedy such as a credit note or voucher will be offered . Unauthorized sales or resales of Tickets is prohibited. Due to the nature of some attractions, service animals may not be permitted to ride or enter certain attractions. Additionally, Dollywood's DreamMore Resort and Spa guests receive a complimentary TimeSaver for each day they visit Dollywood. No one was even trying to social distance and many, MANY could not be bothered to where a mask, even when the temperature made wearing one comfortable. Airbnb . A host will measure your child and given a color-coded wristband which helps you and your children quickly identify which rides he or she is tall enough to ride. We hope it doesn't happen, but prepare just in case your little one gets separated from you. (There are also "mask-free break zones" but social distancing is still enforced.) With a My Dollywood Account, you will be able to easily access your Season Pass and perks like Bring-A-Friend tickets and exclusive discounts. Dollywood offers the chance to enjoy the thrill of a theme park in the natural beauty of the Great Smoky Mountains. Then when you are finished enjoying the Park, proceed to the Dollywood Emporium to the Package Pickup counter where your item(s) will be waiting!Package Pickup is offered on purchases made prior to two hours before Park closing. These Terms of Sale (these "Terms") apply to the purchase and sale of tickets, passes, season passes, parking passes, products and services (each, an "Item") by you (or by another on your behalf from Herschend Entertainment Company, LLC d/b/a Herschend Family Entertainment or its subsidiaries (referred to . Our family went to Dollywood the first weekend in October for their Harvest festival. Due to the dynamic movement you may experience on our rides, Apple Watches and other devices may activate their emergency call function. At each Dollywood ride and attraction, youll find a posted symbol indicating its intensity. You should obtain an up-to-the-minute weather report prior to your visit. Weather was great, This is the version of our website addressed to speakers of English in the United States. Without a reservation, we cannot guarantee there will be availability on your day of visit. Refund requests must be made by Jan. 1, 2023. This means you can rent and float from locker to locker without having to pay for each new locker.All lockers are sold on a first come, first serve basis. Plus, learn more about TimeSaver and how you can enjoy More Time, Less Wait! Please keep your parking lot receipt to re-enter the toll booths. Show schedules are typically published no later than two weeks in advance, but are still subject to change. A portion of our ECV fleet is available for online reservations each day, and payment is required in advance. At Dollywood's Splash Country, look for Centralized Measuring on the left before you cross the first bridge. Family restrooms featuring their own private entrance are located in Country Fair, Owens Farm, Wilderness Pass and Showstreet.